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It’s key to recognize firms that excel in the Sri Lankan Insurance Industry’s digital evolution. Union Assurance has earned the title of Best Digital Life Insurer in Sri Lanka for 2024. This award came from the Global Business & Finance Magazine Awards. This honor spotlights Union Assurance’s role as a leader in the field. It shows their dedication to blending top-notch digital tech into life insurance for their customers.

Union Assurance’s commitment to excellence in digital insurance stands out with this award. They have not just reached a high standard in the market with their Clicklife App but have also introduced a digital loyalty rewards program. By promoting a healthier lifestyle through rewards, and with innovative apps, Union Assurance is leading the way in InsurTech.

Union Assurance’s move towards digital innovation has gained much praise within the insurance community. Their joint work with Munich Re in automating financial underwriting in Sri Lanka and Asia marks a big step. With the e-MER system, what once took days now takes only 15 minutes. This progress by Union Assurance is reshaping the Life Insurance industry in Sri Lanka. They are driving a future focused on customer care and high-tech services.

Revolutionizing the Insurance Sector: Union Assurance’s Digital Triumph

Insurance tech in Sri Lanka is advancing, thanks to Union Assurance’s efforts. The company’s achievements were recognized at the Global Business & Finance Magazine Awards. This shows how much the insurance sector is changing.

The Global Business & Finance Magazine Awards Recognition

Union Assurance won the Best Digital Life Insurer of 2024 award. This highlights their work in digital transformation, improving customer experience, and innovating financial services. It shows their leadership in using advanced insurance technology.

Pioneering Digital Transformation in Sri Lankan Insurance

Union Assurance is changing the game with its Clicklife app. This life insurance app lets users manage their policies easily on their phones. It includes tech like an AI-driven calorie counter. This improves the customer experience by meeting modern needs.

Company	Award	Feature Highlight
Union Assurance	Best Digital Life Insurer 2024	Clicklife app, AI-driven features
Teejay Group	Profit after Tax LKR 0.9 Bn	Leading textile innovation
Neptune Recyclers	Gold Award for Waste Management	Environmental sustainability focus
Sri Lanka Ports Authority	Subsidiary Milestone Commemoration	Enhancements in port operations

Digital transformation at Union Assurance goes beyond. It focuses on security, efficiency, and ease of access. This marks a new era for life insurance and financial services innovation in Sri Lanka.

Union Assurance Crowned Best Digital Life Insurer of Sri Lanka 2024

Union Assurance has taken a big step in digital progress. They won the ‘Best Digital Life Insurer – Sri Lanka 2024’ title. This award was given by the Global Business and Finance Magazine Awards. It shows the company’s dedication to using InsurTech like Financial Underwriting Automation and Digital Medical Records. These innovations help improve the Customer Experience.

Union Assurance made a big leap by introducing the Electronic Medical Examination Report (e-MER). This trimmed down the policy issuance process to just 15 minutes. Moreover, the Clicklife App has been launched. It’s seen as the most complete life insurance app in Sri Lanka. This app provides easy and customized services to users.

Union Assurance also started the industry’s first Digital Loyalty Rewards program. This program adds real value to how they keep and attract customers. Their leading work is changing the usual ways of underwriting. It also moves customer service to be quicker and more adaptable.

Union Assurance recognized for driving digital transformation and revolutionizing the Life Insurance industry through technology and customer-centric initiatives.

To learn more about how Union Assurance leads in life insurance with their innovative work, click here for our detailed coverage on their newest projects.

Initiative	Impact	Launch Year
Financial Underwriting Automation	Enhanced speed and accuracy in risk evaluation	2024
e-MER Implementation	Reduced policy issuance time to 15 minutes	2024
Clicklife Mobile App	Comprehensive access to policy management	2024
Digital Loyalty Rewards	Enhanced customer retention and engagement	2024

The digital tools and programs created by Union Assurance are groundbreaking. They not only lead in Sri Lanka but also set a global example. These efforts push the insurance industry to blend technology with traditional practices.

Innovative InsurTech: The Hallmarks of Union Assurance’s Success

Union Assurance is a leader in insurance technology in Sri Lanka. It has made a big impact with the Union Assurance Clicklife App. This app has created a new and easy way for people to deal with insurance.

Clicklife App: Sri Lanka’s Comprehensive Life Insurance Solution

The Union Assurance Clicklife App is changing how insurance works. It has an AI-Driven Calorie Counter and Digital Loyalty Rewards. These features make it easy to stay healthy and get rewards for it.

This app is part of a big plan to make insurance better by focusing on the users. Making strong systems is key, especially when dealing with natural disasters. These challenges show why we need reliable insurance services.

Automated Financial Underwriting Making Headlines in Asia

Union Assurance has made getting insurance faster with automated financial underwriting. This is the first time it’s been done in Asia. Working with companies like Munich Re has allowed them to offer personalized coverage. This sets new highs in what insurance companies can do.

Feature	Description	Impact
AI-Driven Calorie Counter	Tracks user’s calorie intake and suggests health plans.	Improves personal health management and policy personalization.
Digital Loyalty Rewards	Rewards programme for maintaining healthy habits.	Encourages long-term customer retention and engagement.
Automated Financial Underwriting	Uses technology to streamline policy application processes.	Reduces time from days to minutes, enhancing customer satisfaction.

The partnership with SLT-MOBITEL and using payment solutions like mCash has made things easier. This shows Union Assurance’s promise to offer full coverage conveniently. It’s part of a big plan to help Sri Lanka have better financial security.

The Future of Union Assurance: Advancements and Customer-Centricity

Union Assurance is all about Protecting Lives and Enriching Well-Being in Sri Lanka. Under CEO Senath Jayatilake, Union Assurance focuses on using Robust Technological Infrastructure. This helps improve how customers experience their services. They aim to offer Premier Insurance Solutions that provide Tailored Coverage. This matches the evolving needs of their clients perfectly.

Union Assurance is known for putting customers first. This focus makes it a leader in the insurance field. A digital-first mindset ensures ongoing innovation. Thus, Union Assurance can deliver advanced services that meet today’s demands. By including the latest technology in their services, they create a complete ecosystem. This approach solidifies their position in the industry. It also strengthens their promise to protect their customers’ financial future.

The growth of global trade, including a 15% rise in exports in early 2023, supports Union Assurance’s success. Their progress impacts the financial sector and boosts the nation’s economic recovery. Union Assurance’s continuous innovation and growth set an example in digital transformation within the insurance industry.

The South Asian island nation of Sri Lanka is seeing big changes in how it’s run. Thanks to digital transformation, the government is pushing fast to get online government services out there. This ensures important work can still happen, even in tough times. The pandemic has really made the move to remote access to government services take off. It’s all part of a plan to grow Sri Lanka’s digital economy.

With the help of State Minister Kanaka Herath, Sri Lanka has big digital goals. They want their digital economy to hit about $15 million by 2030. That’s a huge jump from $4 million in 2022. They’ve set up a plan with the National Digital Strategy 2030. It aims to get more people online and build a strong digital infrastructure.

COVID-19 shook things up, but Sri Lanka kept moving forward. More people are using the internet and social media now than before. The government is working hard to make e-services better. And they’re excited about starting a new digital ID system.

At the same time, Sri Lanka is beefing up its digital laws. They’ve approved the Data Protection Act. This creates a new Data Protection Authority. They’re also working on a Cyber-Security Act. These moves are all about keeping data safe and making sure their digital government is strong.

Sri Lanka’s dedication to digital is inspiring. It’s not just about technology; it’s about bringing people together and making life better. They’re using tech to improve things like health and farming. This will keep the economy and people’s health strong after the pandemic.

Sri Lanka’s E-Government Services Expand Amidst Pandemic

Sri Lanka has taken big steps in digital governance, especially because of COVID-19. It is working on making government e-services and improving government digital infrastructure better. This helps meet the urgent needs of its people. It also increases digital use among them.

The Genesis of Digital Governance in Sri Lanka

Sri Lanka started its digital governance to improve life quality. It looked up to Estonia, known for its digital success. Sri Lanka wants to raise its digital literacy rate and get more people online. Right now, only 37% of its residents use the internet.

Even with better technology and lower costs, more digital projects are needed. A big problem is that many people don’t know enough about how to use digital tools well.

Accelerated Digital Transformation Through National Digital Strategy 2030

COVID-19 made Sri Lanka push its digital change faster with its National Digital Strategy 2030 plan. This plan uses technology to help in social and economic growth. By improving government e-services, it builds a strong digital environment. This prepares Sri Lanka for future challenges and ensures everyone can access information and services.

The Role of ICTA During the COVID-19 Outbreak

During COVID-19, the ICTA showed how vital it is. It came up with digital solutions to help manage the crisis. ICTA created apps like MyHealth Sri Lanka. These apps shared important information and helped with things like airport clearances and tracking contacts.

The work by ICTA supports digitalization initiatives and the aim to improve government digital infrastructure. These efforts link to the National Digital Strategy 2030. They show a plan to increase tourism, enhance public health, and promote digital skills. This creates a digital-first mindset in government and public actions.

Year	Internet Penetration Rate (%)	Digital Literacy Rate (%)
2019	29.3	28.6
2020	34.3	37.0
2021	38.5	42.0

As Sri Lanka moves forward after the pandemic, improving digital skills is key. By focusing on government e-services, the country is a model for blending digital and traditional governance. This approach makes the society more connected and stronger.

Driving Factors Behind the Surge in Digitalization

Sri Lanka is quickly becoming digital, thanks to several reasons. The COVID-19 pandemic made digital options a must. The country now aims to be a big part of the global digital marketplace. With over 60% of people having mobiles, there’s a strong base for digital growth. Sri Lanka’s digital sector is now worth almost US$3.47 billion. This shows the nation’s big push toward digital technology.

Working with other countries is key to Sri Lanka’s digital plans. For example, India helped fund the Unique Digital Identity Project with 450 million Indian rupees. This project and others like MOSIP show Sri Lanka’s effort to give its citizens a digital ID. But there have been challenges, like delays and worries about data safety. These issues highlight the need for strong privacy and security steps.

Sri Lanka is also focusing on digital education. Projects like ECD and AHEAD are enhancing digital skills among students. This effort is supported by the World Bank and the Asian Development Bank (ADB). The country is getting ready for a future with a digital-savvy workforce.

Dr. Hans Wijayasuriya, a key figure in telecommunications, is leaving Axiata Group. He’s been with them for over 30 years. He played a major role in markets like Malaysia, Indonesia, and others. Now, he’s moving to head Sri Lanka’s digital drive.

Dr. Wijayasuriya won the 2024 GSMA Chairman’s Award for his global mobile industry work. He’s the new Chief Advisor to Sri Lanka’s President on Digital Economy. His work starts on January 15, 2025, advising on digital policies.

He’s still helping Axiata Group as CEO of Telecommunications Business. He’ll hold this position until he starts his new role in Sri Lanka. There, he aims to enhance the digital landscape. This move could position Sri Lanka to top Asian Frontier Markets in 2025.

Dr. Hans Wijayasuriya’s Departure from Axiata Group

For over three decades, Dr. Hans Wijayasuriya played a key role at Axiata Group. His work led to major changes in the telecommunications industry. He also began a leadership transition and corporate restructuring. Wijayasuriya’s guidance helped Axiata grow and reach new markets.

Celebrating a 30-Year Tenure and His Role in Telecommunications

Dr. Wijayasuriya spent more than 20 years leading Dialog Axiata. Under his watch, it grew into a top player in its market. With over 11 million customers, it moved from 4th to 1st place because of his efforts.

Axiata Group Leadership and Global Mobile Industry Impact

With Dr. Wijayasuriya in charge, Axiata Group made huge investments in Sri Lanka reaching $1.9 billion by 2015. He led the acquisition of MTT and expanded services. His push for digital solutions made Axiata a tougher competitor.

His work boosted Axiata’s operations and set the stage for future leadership. Key milestones during his time are listed in the table below:

Year	Event	Impact
1997-2000	Transition to Market Leader	Established as No. 1 in Mobile Industry
2008-2009	Restructuring and Downsizing	Rebounded within 6-8 Quarters Post-restructuring
2015	Investment in Sri Lanka	Reached $1.9 Billion, Expanding Market Dominance

Transition Plan for Axiata Group and the Role of Dr. Wijayasuriya until 2025

Dr. Wijayasuriya is getting ready to leave. But a strong leadership transition plan is in place. He will advise until 2025 to help Axiata and Sri Lanka’s digital future. For more on Sri Lanka’s economy and politics, check this article.

This careful planning shows Dr. Wijayasuriya’s impact. It prepares future leaders for the changing world of telecommunications.

Dr. Hans to Step Down from Axiata Group to Lead SL’s Digital Economy Agenda

Dr. Hans Wijayasuriya is making a big change. He’s moving from Axiata Group to lead Sri Lanka’s digital economy. His goal is to boost technology use in different sectors to help the economy grow.

Appointment as Chief Advisor to President on Digital Economy

Dr. Wijayasuriya is now the Chief Advisor to President Anura Kumara Dissanayake. This move is huge for adding digital tech in government. He will focus on making departments like Customs and Inland Revenue work better online.

He plans to work with others to make the economy stronger through tech. This includes sharing technology and working together on economic development.

Strategic Vision for Sri Lanka’s Digital Transformation

Dr. Wijayasuriya has big plans for Sri Lanka’s digital future. He wants to spend money on digital tools and train a tech-savvy workforce. His aim is to make the country a tech leader in the area.

He has a plan that uses resources from both the public and private sectors. The goal is to remake digital systems to help Sri Lanka’s economy.

Leveraging Technology Adoption for Economic Development

Dr. Wijayasuriya believes using technology well can grow the economy. He wants to digitalize how the government works and support tech start-ups. The plan is to build a place where new tech leads to growth.

Working with global tech leaders is key to this strategy. Their expertise and money are important. They’ll help Sri Lanka grow in a digital world, offering both sustainability and big economic pluses.

Future Prospects: Envisioning Sri Lanka’s Digital Economy Under New Leadership

Sri Lanka’s digital economy is ready for a big change. Dr. Hans Wijayasuriya is leading this change. As the head of Dialog Axiata PLC, he brings a lot of experience. Dialog Axiata is the largest listed company on the Colombo Stock and the top foreign investor in the country. Under his leadership, Dialog Axiata’s revenue went up to Rs. 141.9 billion. This was an 18% increase from the year before, showing the power of strong digital infrastructure.

Dialog Axiata has over 17 million subscribers. In 2021, they invested about Rs. 31.7 billion in connectivity. This shows their commitment to improving Sri Lanka’s digital landscape. Because of this investment, revenue from Mobile and Fixed Broadband grew by 10% and 39%, respectively. With Dr. Wijayasuriya’s vision, Sri Lanka’s digital economy is set to get even better.

Dr. Wijayasuriya also advises the President on the digital economy. This shows Sri Lanka’s focus on digital growth. The Sri Lanka Digital Marketing Summit 2023 is a big event. It has leaders from big companies like Google and Meta. Dialog Axiata is the main sponsor and plays a big role in organizing it. This underlines their importance in boosting Sri Lanka’s digital ecosystem. Despite economic challenges, the push for digital growth is strong. This promises a future where technology leads to progress and resilience.